Cloud Technology in Travel Sector Soars to New Peaks

Cloud Technology in Travel Sector Soars to New Peaks

Portland International Airport (PDX) Upgrades Flight Information Displays with LG's Advanced Digital Signage Technology

Portland International Airport (PDX) has upgraded its flight information displays as part of the $2 billion PDX Next transformation. The airport has deployed 378 LG webOS-powered displays managed remotely via LG ConnectedCare technology.

This technology solution enhances security, convenience, and reduces investment costs. By enabling centralized, remote monitoring and management of the displays, it helps prevent unauthorized access and minimizes maintenance expenses. At the same time, it provides travelers with reliable, real-time flight information.

Key aspects of the technology include:

• LG webOS-powered displays that deliver clear, dynamic flight information to passengers.
• LG ConnectedCare platform that supports remote monitoring and management, allowing airport staff to efficiently control and update displays without on-site intervention, thus improving operational security.

The system is designed to be traveler-friendly, enhancing convenience by providing consistent, accurate flight updates across all displays throughout the airport.

SITA, an LG collaborator and official signage developer, played a crucial role in this project. The company had already been discussing with PDX stakeholders the replacement of all media players and leveraging its own application platform. It was a natural progression to specify LG displays, webOS, and ConnectedCare.

Each screen functions as its own web page with a unique security URL, making it impossible for bad actors to alter the URL and redirect to other sites like YouTube. This feature addresses the security concerns that PDX had, as the new system is independent of the system that was affected by a security breach that impacted 90% of U.S. airports.

The webOS and ConnectedCare systems also enabled PDX to efficiently manage and maintain the 378 newly installed LG LCD displays. The level of responsiveness from LG's ConnectedCare developers was greatly appreciated by PDX stakeholders, as they quickly addressed early issues with PDX's custom CMS.

The goal of PDX Next is to streamline the check-in process, provide more space for travelers, make buildings more earthquake resilient, and accommodate an anticipated increase in footfall to 35 million travelers a year. By choosing LG's advanced digital signage technology, PDX is taking a significant step towards achieving these goals while boosting security, increasing convenience, and lowering costs.

[1] LG's systems help reduce risks such as unauthorized access to the displays remotely, and block potential misuse of USB ports or IR sensors within the airport. [2] LG webOS has a built-in security system that blocks external intrusions, preventing unintended content from appearing on screens, and is specifically designed to connect to a single server. [3] SITA developed the display engine platform and set it up for PDX, while airport stakeholders managed the installation and configuration of all 378 LG LCD displays. [4] The webOS network is virtually impregnable from outside threats, with a built-in security mechanism that blocks anything trying to access PDX's displays. [5] PDX sought a technology partner to deliver enhanced traveler convenience, reduced installation and operational complexity, strengthened network security, and lower investment costs. [6] webOS is a web-based, multipurpose platform that supports a variety of solutions, has high-performance SoC capabilities, and enhances user convenience through an intuitive user interface and simple app development tools. [7] LG Electronics provided the optimal solution for PDX with their secure, easy-to-maintain, all-in-one LCD display units. [8] Verbsky and Chris Darling, product manager of Information Display Systems at SITA, collaborated on the project to commission a comprehensive on-site survey and develop a 30-page report, including scaled renderings of all LG LCD displays throughout the facility. [9] LG's systems addressed the security concerns that PDX had, as they are independent of the system that was affected by a security breach that impacted 90% of U.S. airports. [10] The ConnectedCare system monitors all webOS displays within the airport locally, without the need for external computers.

1. The modernization of Portland International Airport (PDX) includes the implementation of LG's digital signage technology, featuring webOS-powered displays and the LG ConnectedCare platform, aiming to enhance traveler convenience, strengthen network security, and lower investment costs, especially with regards to remote monitoring and management.
2. In conjunction with its commitment to a $2 billion PDX Next transformation, Portland International Airport (PDX) has strategically incorporated LG's advanced digital signage solutions to boost security measures, such as protecting against unauthorized access and potential misuse of USB ports or IR sensors within the airport, ultimately serving to improve travelers' lifestyles and experiences in the realm of technology and lifestyle-focused travel.

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